Shipping Policies

Product Information & Prices

Advanced Sanitizing has a range of products and accessories available for purchase at any given time, and as such we reserve the right to change our prices at any time without notice. We do our best to make sure all the prices on this website are correct, but that may not always be the case. If an item is ordered and we discover that the price has not been updated accurately, we will contact you directly.

On occasion there may be some products that do not exactly match the photo on the website, and this is completely normal. A number of the photos on this website are representative of a style of the product and are not exact. Be sure to always check the detailed information on the product you are purchasing.

Promotions and Discounts

From time to time there may be coupon codes and discounts on some of the items we sell on the website. These items will either have a coupon code associated with them, or the discounted price will already be built-in, requiring no further action.

Coupon codes are valid for certain products only, and may be discontinued at any time. Any discounts or promotions are still subject to standard shipping rules and policies.

Free Shipping

We offer free shipping on all orders that are $150 or more. The system will automatically detect the cart total and apply it for you. If your order is under $149 or less you’ll only pay $7.95 for the entire order.

Shipping policies only apply to orders within the continental USA.

Conditional Shipping on Some Items

Some items on the website are subject to specialty shipping cases, and will be reflected in the cart. In these instances, even if you trigger the free shipping freight, those particular items will have the specialty shipping applied while the normal $7.95 charge is still waived.

Shipping Time

Once your order has been completed you can expect to receive your delivery within 7-10 days within the continental USA. We primarily ship via USPS, but we will notify you if there is a change.

Most of our orders ship within 3-4 business days (some items have longer lead times), and you will be notified if there is a delay for any reason.

Returns

We allow returns on new, unused and unassembled items in their original packaging, within 14 days of delivery.

Refunds will be processed to the original payment method, minus the original shipping costs that we covered, plus a 20% restocking fee.

You are responsible for shipping costs on all returns.

To make a return, please use our contact form to send us a message.

Damaged Items

Once you receive your shipment please examine it as soon as possible. Report any damage to the delivering mail carrier within 48 hours, and to Advanced Sanitizing so that a replacement can be set up.

Carriers are liable for all damage in transit.

The Carrier will make an inspection report. Send this report along with other shipping papers to the carrier with claim. Make sure to keep origin copies for yourself.

Damaged items must remain in the original master carton with all of the packing material from the carton. UPS/FedEx will inspect all of the damaged items and authorize a pick up accordingly. If you discard any of the packing material or the master carton the carrier will most likely reject your claim and we will not be able to provide a replacement or credit to you.

Online Transactions

All purchases take place over a secure connection. Always check your URL bar for a green padlock or similar icon to make sure the website is secure. We do not store your credit card information on our server, and our merchant partners are among the highest rated available.

Sales Tax

Advanced Sanitizing follows all local and statewide tax ordinances, and you will see these tax rates reflected in your cart before checkout.

We calculate sales tax through a combination of algorithms that look at where the product is going, and where it was purchased from, in addition to taking into consideration the individual tax laws from each location.

Ways to Pay

We accept all major credit cards.